Losing Patience
“I believe you may be in the wrong place,’ said the woman. That being said, she informed him to get out of the line before Emmit could rectify her and say he was going to fly first-class. By disrespectfully yelling, “Let us through,” she tried to get in front of him. Emmit tried to be polite and resolve the situation.
Losing Patience
Staying Calm
Emmit, feeling puzzled, looked at this woman. He patiently explained that in this line he was meant to be. She kept insisting, even so, “I believe you may be in the wrong place, you need to let us through. This line is for priority booking.” She had a condescending tone in her voice that she didn’t even bother to suppress. With her, Emmit tried reasoning.“Priority meaning first-class, correct?” he said. However the woman continued to refuse to let go of it. Emmit would recognize soon enough what she’s really meaning to explain.
Staying Calm
